REGISTER

Tuesday, March 17th 12:00-1:00 CT/1:00-2:00 pm ET

The founding president of the Institute for Healthcare Improvement said, “Most healthcare systems claim to be ‘patient centered. ' I’m here to tell you that’s a lie.” Most EMS systems will say they put patients first, and then have schedules that promote fatigue; peer review QA systems that focus on providers, not patients, and measurement systems that inspire fear. During this interactive webinar, we will explore strategies to build and measure systems that are truly patient-centered.

Presenters:

Dr. Angelo Salvucci is an experienced emergency medicine physician and, before retirement, served as the EMS Medical Director for Santa Barbara County, California. With more than four decades in emergency and prehospital care, he provides clinical oversight and leadership for the county’s EMS system. Dr. Salvucci is dedicated to advancing quality improvement, operational excellence, and evidence-based practices in emergency medical services.

Dr. Maia Dorsett is an emergency medicine and EMS physician and educator. She completed her EMS fellowship at Washington University before moving to Rochester, New York, where she now serves as the medical director for EMS education at Monroe Community College, Gates Ambulance and the Associate Regional Medical Director for Education and Quality for the Monroe-Livingston Region. She is also the medical director for Prodigy EMS. Nationally, she serves on the board of the National Registry of EMTs, National Association of EMS Physicians and serves as the co-course director for the NAEMSP Quality and Safety course.

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A former paramedic, Mike has authored more than 600 articles in professional journals and worked with emergency services and healthcare organizations in 49 of the 50 states, most of the Canadian Provinces, Israel, Palestine, Australia, and throughout Europe. He teaches improvement science as an Assistant Professor in the University of California San Francisco’s MS in Healthcare Administration and Interprofessional Leadership and as an Adjunct Professor in UMBC’s MA in Emergency Health Services Management. Mike has been recognized with some of the industry’s top awards, including the Keith Neely Award for Outstanding Contributions to the National Association of EMS Physicians, the Faculty Mentor of the Year by the Students of the UCSF Graduate Division, and the EMS Visionary Award from the American Ambulance Association for lifetime achievement.

 FirstWatch is proud to be a strategic partner of Pinnacle.

 FirstWatch helps public safety and healthcare professionals serve their communities through the use of technology and the science of quality improvement. Drawing on deep experience in emergency services, the FirstWatch team develops software and personalized solutions for over 500 communities across North America.

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